Greece has rolled out a new upgrade to its Gov.gr Wallet, the state’s official digital wallet for public documents, introducing three new features designed to improve security, usability, and real-time information for citizens.
The most significant change concerns digital documents such as the digital driving license and digital ID. Users are now immediately notified if one of these documents is revoked by a competent authority or declared lost. When the Gov.gr Wallet app is opened, a clear message appears explaining which document has been withdrawn. Users can then attempt to re-add the document; if this is not permitted, the app provides an explanatory notice. Document revocations may occur, for example, following traffic violations or during administrative procedures.
A second improvement simplifies the process of adding documents to the wallet. Until now, users had to manually enter a one-time password (OTP) sent by SMS. With the new update, and with the user’s consent, the six-digit code is automatically filled in as soon as the message arrives, reducing errors and speeding up the process.
The third upgrade concerns the Digital Card of the Public Employment Service, Greece’s national unemployment agency. The card is now updated in real time within the Gov.gr Wallet and includes a color indicator that clearly shows the user’s status.
- A green card appears for unemployed individuals registered for up to 12 months, as well as for those registered for more than 12 months who meet specific income criteria for social benefits.
- An orange card appears for long-term unemployed individuals who do not meet those income criteria.
When the unemployment card expires, it is automatically removed from the wallet without any action required from the user.
The new features were developed by Greece’s public digital governance bodies in cooperation with the national research and technology infrastructure network and the Public Employment Service, as part of the country’s broader effort to modernise digital public services.
