Greece’s digital platform MyStreet is expanding its scope with the addition of new accessibility and safety infrastructure to its interactive map.
By the end of February, four new categories of geospatial data will be incorporated, including pedestrian crossings, sidewalk ramps and entrance ramps designed for people with disabilities. These will complement existing information such as electric vehicle charging points and designated emergency gathering areas.
In a subsequent phase, the National Defibrillator Registry will also be integrated into the platform, adding critical life-saving information to the digital map.
Strengthening Public Space Protection
According to Digital Governance Minister Dimitris Papastergiou, the expansion reflects a broader strategy to safeguard public spaces through modern digital tools. He noted that the next phase of MyStreet will also include features such as designated parking spaces for people with disabilities and enhanced safety functions.
The platform is designed not only to monitor legality in the use of public spaces but also to promote accessibility, safety and equal access for pedestrians, families, older citizens and people with disabilities.
How MyStreet Works
MyStreet operates as a digital bridge between citizens and local authorities. User-submitted reports are automatically forwarded to the national registry for public space use permits and then handled by the relevant municipality. Municipalities can assign inspections to municipal police or, where unavailable, to national police authorities.
To ensure reliability, the system includes safeguards: each user may submit up to three reports per day per category, and reports are accepted only for locations within 500 meters of the user’s current position. Named reports are verified through the national tax identification system, and users can track the progress of their complaint within the app.
Usage Data and Next Steps
The platform currently includes 12,258 published public space permits from 135 municipalities and has recorded 13,302 complaints or reports. Of these, 2,496 have resulted in compliance following inspection, 1,874 in findings of non-compliance, and 8,932 remain pending review.
The next steps focus on completing the integration of accessibility data and the defibrillator registry, while also accelerating response times from report submission to on-site inspection. Training and support for municipalities in managing and updating data are also underway to improve overall effectiveness.
