The Greek Independent Authority for Public Revenue (AADE) is set to introduce a digital process to speed up the resolution of customs clearance disputes.
The new system will expedite the procedure for filing and examining customs disputes during customs clearance and facilitate legitimate trade and business activity.
Under the decision, customs dispute applications will now be submitted electronically, while Primary Customs Dispute Committees (PETA) will operate from the country’s regional customs offices.
Under the new framework, applications must be filed through the myAADE online portal. The committees will be required to examine each case and issue a decision within 10 working days of submission, with applicants notified within two working days after the decision is issued.
The committees will include officials with technical expertise relevant to the subject matter of each case. The new rules also strengthen safeguards for impartiality by excluding officials involved in issuing the contested customs decision or those serving at the customs office where the goods were cleared.
The reform also standardises the process through the use of uniform application and decision templates.
